Elektra combines world-class clinical care with a private membership platform to become your go-to resource for menopause care, support, education, and community…everything you need to thrive during this 8-10 year transition (and beyond!).
Frequently Asked Questions
About Elektra
What is Elektra?
How does Elektra work?
Clinical Care
General
How do I know if Elektra is right for me?
Does Elektra replace my gynecologist?
How do I book a visit?
Who will I see at Elektra?
What's your cancellation policy? And what if I need to reschedule?
What is the Elektra membership? Do I need to be a member to see an Elektra provider?
COVERAGE & TREATMENT
Does Elektra see patients in all 50 states?
What do you treat?
How does Elektra evaluate and treat menopause?
Can I order products or hormones directly from Elektra?
Can I get a medication refill without a visit?
What labs can I get through Elektra?
Does Elektra just prescribe hormonal treatment? Or non-hormonal as well?
BILLING & INSURANCE
Do you accept insurance?
How much do visits cost?
Can I use HSA or FSA for my visits?
How much does a membership cost?
Membership
GENERAL
What does membership include?
Why is membership important in menopause care?
SUPPORT
What is an Elektra Guide?
What is the difference between an Elektra Guide and an Elektra clinician?
How often can I talk to my Elektra Guide?
BILLING
Does membership include the cost of appointments?
How do I cancel my membership?
If I leave the community, does that mean my membership is automatically canceled?
I don’t remember when I signed up, so I’m not sure when I’ll be charged again. How do I find out?