Clinical telemedicine care with Elektra’s board-certified providers is now available (and covered by select insurance)! Free intro call

Frequently Asked Questions

About Elektra

What is Elektra?

How does Elektra work?

Clinical Care

General

How do I know if Elektra is right for me?

Does Elektra replace my gynecologist?

How do I book a visit?

Who will I see at Elektra?

What's your cancellation policy? And what if I need to reschedule?

What is the Elektra membership? Do I need to be a member to see an Elektra provider?

COVERAGE & TREATMENT

Does Elektra see patients in all 50 states?

What do you treat?

How does Elektra evaluate and treat menopause?

Can I order products or hormones directly from Elektra?

Can I get a medication refill without a visit?

What labs can I get through Elektra?

Does Elektra just prescribe hormonal treatment? Or non-hormonal as well?

BILLING & INSURANCE

Do you accept insurance?

How much do visits cost?

Can I use HSA or FSA for my visits?

How much does a membership cost?

Membership

GENERAL

What does membership include?

Why is membership important in menopause care?

SUPPORT

What is an Elektra Guide?

What is the difference between an Elektra Guide and an Elektra clinician?

How often can I talk to my Elektra Guide?

BILLING

Does membership include the cost of appointments?

How do I cancel my membership?

If I leave the community, does that mean my membership is automatically canceled?

I don’t remember when I signed up, so I’m not sure when I’ll be charged again. How do I find out?